This Privacy Policy explains how Clean Slate Services handles personal data in connection with its website and move-in and move-out cleaning services in Chiang Mai and the surrounding service area.
We may collect identification and contact details, property and access information, service preferences, appointment details, payment-related records, communication content, and condition photos submitted for quotation or scheduling. We also process limited technical data such as device, browser, and usage information when users visit the website.
We receive personal data when a user makes an inquiry, requests a quote, books an appointment, shares property details, confirms access arrangements, or communicates with us by phone, email, or contact form. Some data is generated during service administration, payment handling, and website operation, including logs and cookie-related information.
We may use essential cookies needed for page delivery and security, preference cookies that remember basic settings, and analytics cookies that help us understand site use. Cookie categories may change as the website is updated, but they are used only for ordinary website and service functions.
We use cookies and similar technologies for site operation, preference handling, and basic analytics where enabled. Users can manage cookies through browser settings and, where available, on-site controls. Blocking some cookies may affect website functionality or the ability to remember preferences.
We use personal data to respond to inquiries, prepare custom quotes, review property scope and condition, confirm appointments and access arrangements, carry out cleaning visits, complete handover records, process payments, maintain business records, operate the website, and meet legal or accounting obligations. We may also use limited data to manage service quality and internal administration.
We may share personal data with service providers that support website hosting, communications, scheduling, payment processing, and related administrative functions. These parties may process data only for the services they provide to us and are expected to handle it with appropriate confidentiality and security measures.
We may disclose personal data when required to comply with law, a lawful order, or a valid request from a public authority. We may also share information where disclosure is necessary to protect our rights, investigate misuse, or support a legal claim or defense.
Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Where a request cannot be fully granted, we will explain the reason in general terms.
To exercise a privacy right, a person should submit a clear request describing the data or activity in question. We may ask for information needed to verify identity and to locate the relevant records before responding.
We retain personal data for the period needed to manage inquiries, quotations, appointments, service completion, payment records, and related business administration. After that, data is deleted, anonymized, or archived only where retention is required by law or for legitimate recordkeeping.
When we update this policy, we will post the revised version on the website and adjust the effective date if one is used. If a change materially affects how we handle personal data, we may provide additional notice through a reasonable channel.
